CUSTOMER INFORMATION / DIGITAL PRODUCTS
Download your artwork. No shipping required.
Understand what comes with your files, how digital delivery works, and what to do if you need download or refund support.
01 / DELIVERY
How you receive your files
All NOHUMAN DESIGN products are delivered digitally. After payment is confirmed, your order will provide download access through our digital delivery system. Where supported, a link may also arrive at the email address entered at checkout.
No T-shirts, posters, or other physical products will be shipped. Please check your order confirmation and spam folder if you cannot find your download instructions.
02 / FILE DETAILS
What's in your download?
- ZIP package containing the purchased artwork
- A3-size artwork prepared at 300 DPI for quality printing
- Personal and commercial physical printing, subject to the license terms
Exact file formats and any design-specific specifications are provided on each product page. Check these details before purchasing.
DESIGN 01 / INCLUDED FILES
NOHUMAN DESIGN 01: What’s in the ZIP?
This design’s download contains four folders:
- DTF_DTG: two artwork versions, one for black or dark T-shirts and one for white or light T-shirts. Choose the matching version and confirm the print method with your provider.
- JPG: black and white JPG versions. JPG files do not support transparency, so check the background before printing.
- PNG: a PNG version. Check the artwork’s background and transparency in your design software before use.
- PSD: an editable Photoshop file with separate artwork, BG BLACK, and BG WHITE layers. Use the eye icons to switch backgrounds. Show one background layer at a time.
Before use, extract the ZIP on your device and open the files from the extracted folder. Keep the original ZIP as a backup. Before printing, check the file’s pixel dimensions and resolution and confirm the required format, size, and color settings with your print provider. Exact pixel dimensions are not stated here.
03 / REFUNDS
Refunds & cancellations
Because digital files can be accessed immediately, orders are generally non-refundable after the files have been accessed or downloaded, except where applicable law requires otherwise.
We will review requests involving:
- Corrupted or unusable files
- An incorrect file delivered
- A file materially different from its description
- Download problems that cannot be resolved
Please contact support with your order number, a description of the problem, and any relevant screenshots. We may provide a working replacement file or another remedy appropriate to the issue and applicable law.
04 / ACCESS
Need to download again?
Keep your order details and download link for future access. If you cannot access your purchased files or need to download again, please contact us with your order information so we can help. Continued access is subject to the digital delivery system and our terms.
05 / USAGE RIGHTS
Print the art. Don't resell the files.
Print designs for personal use or create and sell physical products featuring purchased artwork.
Resell, share, upload, give away, or redistribute purchased digital artwork files.
Purchases grant non-exclusive usage permission. They do not transfer intellectual property ownership or guarantee exclusive copyright in AI-generated elements.
06 / ONLY ONE
One design. One buyer.
Artwork in the Only One Collection is offered for a single sale by NOHUMAN DESIGN. Once purchased, that design is withdrawn from future sales by us. The original buyer may request help accessing their purchased file again.
This single-sale promise does not transfer exclusive copyright or guarantee that similar work cannot exist elsewhere.
NEED HELP WITH YOUR FILES?
Our team can assist with download access, incorrect files, and eligible order issues. Please include your order number when contacting us.
Nothing in this policy limits rights that cannot legally be waived under applicable consumer protection law.